Friday, September 11, 2009

Sacramento Bee hiring part-time customer service rep -- $11 an hour

The Sacramento Bee is looking for a part-time customer service rep. Here is the announcement.


At the Sacramento Bee, we have room for enthusiastic and experienced part-time Customer Service Representatives who will provide superior, advanced telephone and email customer service in our Membership Services Department. Join a professional team that responds to escalated calls and also makes outbound calls to existing subscribers and online members on behalf of the Sacramento area’s leading news source. The position also involves responding to customer emails, working with our VIP members, handling billing, calling to welcome new customers, and conducting research for them.


The successful candidate must have excellent sales and customer service skills, and be motivated by success.

We are seeking an individual who meets the following requirements:

--Minimum of one year call center experience with escalated calls and sales experience

--Strong telephone skills including clear speaking voice and command of the English language

--Excellent written communication skills, including correct grammar, spelling, and punctuation

--Computer knowledge (including Microsoft Outlook), and 35 wpm typing ability

--Commitment to providing excellent customer service

--A listener who is patient, repsonsive and with a passion to help customers

--Excellent record of punctuality and attendance

--Ability to work approximately 18-20 hours per week for approximately 4 hour shifts between the hours of 10:00 a.m. and 7:00 p.m. Monday through Friday and occasional weekends.

Pay begins at $11.00 per hour or more depending upon experience, plus discounted membership at on-site fitness center, and free employee parking at our office in the Midtown Sacramento area.

Click here for more info.


Anonymous said...

Welcome to our on-site fitness center. We encourage all employees to enjoy the benefits exercise provides.

First of all there is the McClatchy broom sweep. You simply grab the nearest broom and clean your floor. Then we have the McClatchy trash can dump. Flexing your knees, bend over and pick up one or two trash cans near your cubicle and carry them to the trash bin outside where you usually file your evaluations. Next try the aerobic Windex swirl. Simply grab the Windex from the supply closet nearest you and some paper towels and then, with clean the windows with a counter clockwise motion.

A fit employee is a happy employee and a happy employee is a healthy employee and healthy is good because as soon as Obama's health plan is a reality, we are going to dump your employee health plan.


Anonymous said...

You forgot about JUMPING to conclusions, CLIMBING your co-workers back side, RIDING your underling's posterior, FLYING off the handle, SHIRKING responsibilities,and BACK STABBING! Actually the broom sweep is a multi-tasking objective where the individual places the broom handle securely between the buttocks and performs this task while engaging in other productive activities. (Did I forget anything?)